Quinyx CEO on the one tech shift you can't ignore

As we've reached the halfway point of 2026, we invited Erik Fjellborg, CEO & Founder at Quinyx, to pause and take stock. In this Q&A, he share the one shift in tech and AI he believe companies can’t afford to ignore – and the single practical step he recommend taking before the end of the year. It’s a quick, candid pulse–check on what’s changing now, and how to get ready for what’s coming next.

One shift Swedish–British companies should pay attention to right now?
The UK Employment Rights Act is the most significant shake-up in shift-based employment law for a generation. Provisions are already coming into force, with the most operationally disruptive changes arriving over the next 12 to 18 months. What strikes me is how much this legislation exposes the gap between organisations that have invested in modern workforce management infrastructure and those that haven’t. Real-time scheduling, automated compliance guardrails, and fair and auditable shift allocation are no longer nice-to-haves. The organisations that treat the ERA as a catalyst rather than a burden will come out of it in a meaningfully stronger position.

One practical step before year-end?
To close the gap between ambition and data. We talk a lot about how AI-powered workforce management reduces scheduling time and labour costs, but one thing I hear from organisations that struggle is that their underlying operational data is fragmented or inconsistent. Before unlocking the value of AI in scheduling, forecasting, or compliance, you need HR, operations, finance and IT working from the same foundation. The summer is a natural moment to do that unglamorous but critical work. Organisations that do this now will be ready to move decisively into the end of the year. Those that don’t will be catching up.